When can I access my super?
You can usually access your super if you've reached preservation age (between 55 and 60, depending on your birth date).
You may be able to access your super early in limited circumstances. These limited circumstances include compassionate grounds, financial hardship, buying your first home under the First Home Super Saver Scheme, and leaving Australia (if you are a former temporary resident).
Talk to us about your options.
Preservation age
Once you reach your preservation age (between 55 and 60, depending on your birth date), these circumstances may allow you to access your super:
- permanently retired from employment
- commenced a transition to retirement income stream
- retired from an employment arrangement on or after turning 60.
Once you turn 65, you can access your super whether you’re still working or not.
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Find your preservation ageYour preservation age is the age at which you can access your super if you're retired (or start a transition to a retirement income stream). It's different to your pension age, for access to the government Age Pension.
If you were born Your preservation age is Before 1 July 1960 55 1 July 1960 - 30 June 1961 56 1 July 1961 - 30 June 1962 57 1 July 1962 - 30 June 1963 58 1 July 1963 - 30 June 1964 59 1 July 1964 or after 60
Things to consider before you withdraw your super
- Got a Defined Benefit Division (DBD) account? Check how withdrawal may affect your super. Read the Super Withdrawal Fact Sheet.
- If you're under 60 you may pay tax on your withdrawal. See how your super is taxed.
- Accessing your super may affect your Centrelink payments. Visit Services Australia for more information.
Accessing your super early
There may be limited circumstances that can allow you to access some or all of your super before you reach your preservation age.
Financial hardship
If you’re experiencing financial difficulty, we’re here to help.
Call us on 1800 331 685 to find out if you have other options, such as making an insurance claim – before you apply to withdraw your super.
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Not yet reached preservation age?
You may be able to withdraw some of your super if you can’t meet your living expenses and have received Commonwealth income support for 26 continuous weeks.
You can generally apply to withdraw between $1,000 and $10,000 in a 12-month period, or your whole balance if it’s less than $1,000.
Your withdrawal may be taxed up to 22% (including Medicare Levy).
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Reached preservation age?
You can apply to take some or all of your super without retiring if you’re at your preservation age plus 39 weeks and:
- have received Commonwealth income support for a total of 39 weeks after reaching your preservation age
- work fewer than 10 hours a week on the date you apply.
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How to apply for financial hardship
We can help you work out if you’re eligible to apply. Call us on 1800 331 685 with your Centrelink Customer Reference Number (CRN).
Complete the Severe financial hardship fact sheet and form (PDF, 147 KB) and return it to us.
Compassionate grounds
You may be able to withdraw your super on compassionate grounds, if you need it to cover the cost of:
- medical treatment or transport for you or a dependant
- palliative care for you or a dependant
- modifications to your home and/or car due to severe disability
- a funeral for a dependant
- your mortgage so you don’t lose your home.
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How to apply on compassionate grounds
First, apply to the Australian Taxation Office (ATO).
If successful, complete the Compassionate grounds application form (PDF, 147 KB) and return it to us with certified copies of your ID.
Buying your first home
You can withdraw some of your voluntary contributions (plus any deemed associated earnings) to pay for a home deposit under the First Home Super Saver Scheme (FHSSS).
To use the FHSSS, you need to make voluntary contributions to your super account. These can be before-tax or after-tax contributions. When you’re ready to buy your home, you apply to the Australian Taxation Office (ATO) to withdraw your money.
You can find out more on the ATO website.
Departing Australia
If you’ve earned super in Australia and it’s time to leave, you can apply to withdraw your super as a Departing Australia superannuation payment (DASP).
Visit the ATO website for more information on the eligibility criteria, tax, and how to apply for the DASP.
If you don’t claim your super
We’re required to transfer your super to the ATO 6 months from the date your visa expired, or you left Australia, whichever is later. You can still apply to withdraw your super from the ATO.
If you have any questions, call us on 1800 331 685 (+61 3 8831 6141 outside Australia) or contact us.
Download the DASP fact sheet (PDF 73 KB) for more information.
New Zealand residents
You may be able to transfer your super to a New Zealand KiwiSaver account. Download the KiwiSaver fact sheet (PDF, 155 KB) for more information.